Terms of service

Terms of Service

OVERVIEW

Welcome to Noruq! The terms “we,” “us,” and “our” refer to Noruq. Noruq operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Noruq is powered by Shopify Inc., which enables us to provide these Services to you.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy

If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

You represent that you are at least the age of majority in your state or province of residence and that any dependents using the Services on devices you own have your permission.
You agree to provide accurate, current, and complete information when creating an account or making a purchase.
You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.
We may suspend or terminate accounts suspected of fraud, abuse, or unauthorized use.

SECTION 2 – OUR PRODUCTS

We strive to describe and depict our products accurately. However, variations in color or appearance may occur due to device displays.
Products and prices may change without notice. We reserve the right to limit quantities or discontinue products at any time.
We do not guarantee that any product will meet your expectations or remain available.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Orders become binding once accepted and paid. We may cancel or limit orders if fraud, pricing errors, or inventory issues are detected.
Your purchases are subject to our Return & Refund Policy.
All purchases must be for personal use only.

SECTION 4 – PRICES AND BILLING

All prices are in USD unless otherwise stated and exclude taxes, shipping, and duties.
You agree to provide valid payment details and authorize us to charge your payment method for all amounts due.
Promotions may have additional terms. In case of error, we reserve the right to correct pricing and cancel or revise orders.

SECTION 5 – SHIPPING AND DELIVERY

Delivery dates are estimates only. We are not responsible for carrier delays, customs processing, or events beyond our control.
Title and risk pass to you once the order is transferred to the carrier.
Any customs, import, or handling fees are the buyer’s responsibility.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including trademarks, text, graphics, images, and design—is owned or licensed by Noruq and protected under U.S. and international IP laws.
You may use the Services only for personal, non-commercial purposes.
Unauthorized use, reproduction, or distribution of any material without our written consent is prohibited.

SECTION 7 – OPTIONAL TOOLS

You may have access to third-party tools provided “as is.” We have no responsibility or liability arising from their use.
Use such tools at your own risk and review the applicable third-party terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party sites or services. We are not responsible for their content or practices.
Engage with such sites at your own discretion and review their policies before any transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Noruq is powered by Shopify, which enables us to provide the Services. Any sales or purchases are made directly with Noruq.
Shopify is not responsible for any part of these transactions. You expressly release Shopify and its affiliates from any claims or liabilities arising from your purchases with Noruq.

SECTION 10 – PRIVACY POLICY

All personal data is processed under our Privacy Policy and, where applicable, Shopify’s Privacy Policy.
By using our Services, you consent to such data collection and cross-border processing as described therein.

SECTION 11 – FEEDBACK

By submitting reviews, suggestions, or other content (“Feedback”), you grant Noruq a perpetual, royalty-free license to use and display it for any purpose.
You warrant that you own or control all rights to your Feedback and that it does not infringe others’ rights or violate laws.
We may moderate or remove Feedback at our discretion.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be typographical or pricing errors. We reserve the right to correct or update information and cancel orders containing such errors without prior notice.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. Prohibited conduct includes, but is not limited to:

  • Violating laws or third-party rights

  • Uploading malicious code

  • Sending spam or deceptive content

  • Impersonating others

  • Scraping or data-mining

  • Interfering with or bypassing security features
    We may suspend or terminate access for violations.

SECTION 14 – TERMINATION

We may terminate or suspend your access at any time without notice if we believe you have breached these Terms.
Sections relating to intellectual property, warranties, limitations of liability, and indemnification survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted or error-free operation.
Some jurisdictions do not allow disclaimers of implied warranties; in such cases, these limitations apply to the maximum extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Noruq and its affiliates will not be liable for indirect, incidental, special, or consequential damages (including lost profits or data) arising from your use of the Services or products, even if advised of the possibility.
Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Noruq, Shopify, and their affiliates, officers, employees, and agents from any claims arising from your breach of these Terms or violation of law.
We reserve the right to assume exclusive defense of such claims at your expense.

SECTION 18 – FRAUD PREVENTION AND ABUSE

We actively monitor for fraudulent or abusive activity. Orders flagged as suspicious may be delayed, canceled, or reported to authorities.
Multiple returns, chargebacks, or misuse of discount codes may result in account suspension.

SECTION 19 – FORCE MAJEURE

We are not liable for failure to perform due to events beyond our reasonable control, including natural disasters, strikes, wars, pandemics, or government restrictions.

SECTION 20 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

SECTION 21 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right is not a waiver.
These Terms and all linked policies constitute the entire agreement between you and Noruq.

SECTION 22 – ASSIGNMENT

You may not assign your rights or obligations without our consent.
We may assign these Terms at any time without notice.

SECTION 23 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 24 – CHANGES TO TERMS OF SERVICE

We may modify these Terms at any time by posting updates to this page.
Material changes will be communicated as required by law.
Continued use of the Services after updates constitutes acceptance.

SECTION 27 – CONTACT INFORMATION

Questions about these Terms should be sent to us at:
📧 hello@noruq.com